There are three convenient ways to get your original photographs to be restored. High quality photo restorations depend on the quality of the original source material. Its best to let Paul work from your original photographs where he has control over the scanning and image capture. 98% of his clients use this option. You may also choose to send Paul your scanned images, which he will review and let you know if they are suitable for restoration. There are many factors to consider when scanning photographs so please read the information posted on the Scanning Your Photos page first before you submit an image.
1. APPOINTMENT ONLY studio drop off and pick up. If you live locally in Connecticut and prefer meeting in person then please call 860-638-0890 or e-mail paul@pbphotorestore.com to arrange for a convenient time to meet and review your photo restoration project. An estimate will be prepared while you wait and you can leave your photographs to scan and begin your photo restoration. No deposit is necessary. Click top right for directions.
2. SHIP YOUR ORIGINAL PHOTOGRAPHS. If you live outside of CT or prefer shipping direct then be sure to package your originals between two pieces of heavy cardboard or similar material and place them in a standard mailing envelope available from your local post office, or retail office supply store. Ship using a trackable delivery method (USPS includes this option free on their Priority Service mail). The parcel should arrive within 3 days or less. You will be notified as soon as the original arrives to discuss the job and receive your quote to complete the project.
3. SEND A SCAN TO REVIEW AND PROVIDE A QUOTE. The quality of the original scan is critical for the successful outcome of a photo restoration project. Although Paul does receive scans submitted by customers, very rarely is a submitted scan suitable for high-quality photo restoration work. Scanning is both art and science and requires knowledge and understanding of some very technical concepts and work flow. These are normally the domain of graphic arts professionals, printers, or pre-press specialists who use high-end scanners that have been specially calibrated along with monitor and printer calibration, to help get the best color match possible from three very different devices. This guarantees that the scanned image is sharp and colors as correct as possible. If you prefer to scan a photograph yourself, or have someone else do it for you, please read the notes on the Scanning Your Photos page first. NOTE: low-resolution files can be submitted for a Complimentary Quote via email attachments. The file hosting service Dropbox is optional for uploading high-resolution .psd, .tif or .jpeg files.
PAYMENT. For customers dropping off and picking up original and restored photographs, payment for services and goods must be made upon completion of job. No deposit is necessary. Preferred method of payment is cash or personal check — credit cards are not accepted. If you are shipping original photographs or posting scans as attachments and/or via Dropbox, then a 50% deposit is required after submission and acceptance of estimate, before beginning the restoration. Balance is due upon review and approval of before & after .jpeg proof, which is posted via e-mail attachment after the restoration is completed. Invoices for deposit and final balance payments are posted via email. If you prefer to make payments via PayPal, you will also receive an invoice from PayPal. Upon receipt of invoice(s), payments can be made by personal check or by using PayPal.
After deposit payment is received Paul will begin the restoration; after balance payment is received, original photography and your restored prints will be shipped, or if you prefer, Paul will post your restored image as a high-resolution .jpeg file for you to make your own prints. All orders are custom printed in-studio and a modest shipping and handling charge will be applied to all jobs that require shipping. Prints larger than 16 x 20 inches may require additional shipping cost and will be noted on the original estimate. USPS Priority Mail with tracking is used on all orders shipped.
Call 860-638-0890 today with any questions or upload a photo!
In-house custom printing
Custom printing up to 12 x 18 inches is done in-house on state-of-the-art Epson Sure Color P700 Photo inkjet printer using 10 Epson Ultrachrome K3 archival inks and Epson Ultra Premium Photo Paper, luster or matte finish. Epson’s proprietary 10-color ink set incorporates three unique levels of black, which along with new color pigment technology, dramatically improves both color and black and white prints. This combination produces archival prints with amazing color fidelity, gloss level, and scratch resistance, while providing stable colors from the moment prints exit the printer. Epson claims that their Epson UltraChrome K3 ink has improved print permanence characteristics that provide lightfastness ratings of up to 108 years for color and over 200 years for black and white under rigorous industry accepted display conditions.
100% Satisfaction Guaranteed
Paul Baldassini Photo Restoration guarantees that you will be satisfied with the restoration of your damaged photograph(s), preserving a special moment of your family history. I have never in over 35 years as a professional image editor and restoring photographs, had an unsatisfied customer or had to refund money. After viewing the before & after .jpeg preview file, if you are not 100% satisfied with the completed restoration, just let me know what it is that you are still not happy with and I will make it so, at no additional charge, including new prints.